Which of the following best describes a Company or Staff Adjuster?

• A. A salaried employee under the supervision of the home, branch or regional claims department of insurers.
• B. Self-employed independent adjuster.
• C. An advocate for the policyholder.
• D. An adjuster who represents multiple insurers on a fee-for-service basis.

Answer: (A)

The main idea here is how a Company or Staff Adjuster is positioned within an insurance company. A Company or Staff Adjuster is a salaried employee of the insurer who works inside the company's claims department and operates under supervision from the insurer’s home, branch, or regional claims teams. This arrangement means they are part of the insurer’s internal staff, paid by the company, and guided by its management and procedures. This is different from other adjuster roles: an independent adjuster is self-employed and contracted to insurers on a fee-for-service basis; a public adjuster represents the insured rather than the insurer; and an adjuster who handles claims for multiple insurers on a fee-for-service basis is also typical of independent adjusters.