Which is not a fiduciary responsibility of a claims adjuster?

• A. Maintain loyalty to the company
• B. Reveal all underwriting facts to the underwriter
• C. Withhold pertinent information from the company
• D. Properly account for all monies

Answer: (C)

Fiduciary duties require you to act with loyalty, honesty, and good faith toward the insurer and to handle money entrusted to you properly. Maintaining loyalty to the company aligns with that duty because you’re serving the insurer’s interests and acting in its best interest. Revealing all underwriting facts to the underwriter also fits, since providing complete, truthful information helps the insurer assess risk and handle claims appropriately. Properly accounting for all monies is a fundamental fiduciary obligation to prevent misappropriation and ensure funds are tracked and reported correctly. Withholding pertinent information from the company, however, breaks that trust and duty; it hides facts that could affect decisions, which undermines the integrity of the claim handling process.